SHIPPING & RETURNS

Shipping Policy

  • We take 5-7 business days to process all orders. 

  • Shipping and delivery of orders are not active on weekends and holidays.  

  • In holiday seasons or high inflow of orders, there is a possibility of the orders getting delayed. We will notify you accordingly via email or phone, or text and keep you updated in case of delays. Please bear with us in those critical circumstances.

  • Shipping charges will be decided and notified to you at the time of checkout.

  • Once we ship your order, we will send you a confirmation email that will enclose all the order details, tracking id, and the link; with the help, you can track your order.

Return & Refund Policy

  • To return an item, please email customer service at wearefabb@outlook.com to obtain a Prepaid Shipping Label and a Return Merchandise Authorization (RMA) number.

  • After receiving a PDF label and RMA number, place the item securely in its original packaging and include your return form provided and mail your return to the following address:

 

FABB Girl Inc.

Attn: Returns

[RMA #]

10240 W. Roosevelt Suite 7662

Westchester IL, 60154

  • After receiving your return and inspecting the condition of your item, we will process your return.

  • Please allow at least 3-5 days from the receipt of your item to process your return or Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

                                   If you have any questions concerning our return policy, please contact us at:

 

323-426-3222

wearefabb@outlook.com